​​March 29, 2020
                                                                                                                                 
Dear Patients,

As concerns with the COVID-19 crisis continue, Parris and Associates is committed to providing the safest care for our patients in accordance with recommendations from local public health officials and the Centers for Disease Control and Prevention (CDC).

Governor Kemp has issued a Shelter-In-Place order for the elderly and immunocompromised patients. For the safety of our patients and our staff, starting on 04/06/2020, we will be limiting our in-office appointments and instead offering more telemedicine appointments. A telemedicine visit will allow us to assess and aid you from the safety of your home. If patients choose a telemedicine visit, our administrative staff will provide detailed instructions. Patients can also reach our office by phone and through portal messages. Telephone access will also be available. As we reduce in office visitation, we will be shifting some of our medical assistants that you may know so well to telephone duty to enhance our service to you. During the week of 3/30/2020 we will be seeing patients in our Lilburn office to conserve precious personal protection and antiseptic resources for your safety and ours. The Lawrenceville office will be reserved primarily for administrative purposes and to maintain social distancing among our staff.

We will have limited office visits each week for urgent cases and procedures. Our office visits will be held at our Lilburn location. Our infusion center with continue to provide urgent infusions but we’ll administer this particular vital care at our Lilburn office location. We will continue our safety measures with screening temperatures and a questionnaire when patients arrive for appointments. Patients may be asked to return home or get further evaluation at a designated location. We will follow up with patients who have to be re-routed for concerns of COVID19 exposure. Again, the telemedicine process may serve as a very effective safety net for those sheltering at home or under evaluation for other medical conditions.

For the safety of our patients who must be seen in our office or infusion center, we are continuing our safety measures by frequent cleaning and sanitizing of patient chairs, infusion chairs, exam rooms, rest rooms, and waiting areas.

We do ask that you continue to follow the recommendations of the CDC including:

• Frequent hand washing. (Hand sanitizer is a secondary precaution.)
• Covering mouth and nose while coughing/sneezing and disposing of used tissue (Parris and Associates will supply facial tissue and hand sanitizer for our waiting area, infusion center and exam rooms for patient use.)
  
• Avoiding others who are sick, especially with respiratory illness.
  
• Avoiding unnecessary contact with large crowds.
  
• Avoiding non-essential travel (including overseas travel and cruises).
  

Until further notice, our Suwanee satellite location will be closed, and patients can choose to be rescheduled to a telemedicine appointment or rescheduled to our Lilburn office visit on a later date.

This is an evolving process and we will continue to provide you with more details and any changes to our process in the office as they arise. We apologize for any inconvenience that our temporary changes have caused. Thank you for continuing to put your faith in Parris and Associates during this Pandemic crisis. Please remain safe and healthy!

Sincerely,
Dr. Glenn Parris
Dr. Madhurika Samakur
Ms. Jennifer Young
Ms. Yasmilka Sarmiento
Parris and Associates Staff